Privacy Policy

At Velqora, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect:

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment information

  • Device and browser information

We may also collect information about how you interact with our website.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate order updates

  • Improve customer experience

  • Prevent fraudulent transactions

  • Send promotional offers or updates (if subscribed)

3. Payment Security

Payments are processed securely through trusted third-party payment providers. Velqora does not store your complete payment card details.

4. Sharing Information

We do not sell or rent your personal information.

Your information may only be shared with:

  • Courier partners for delivery

  • Payment gateways

  • Shopify and related service providers necessary to operate the store

5. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze traffic and shopping behavior

You can disable cookies through your browser settings.

6. Data Protection

We take reasonable precautions and security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate data

  • Delete your information where applicable

8. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices or content.

9. Policy Updates

Velqora reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

10. Contact Us

For any questions regarding this Privacy Policy, please contact Velqora customer support through our official channels.

Thank you for trusting Velqora.